Return, Cancellation, Refund & Coupon Policy
A. Returns Policy
We aspire to deliver the most excellent experience. If your order is damaged or has manufacturing defects, returns are accepted.
- Returns apply for wrong/damaged items.
- Contact us within 48 hours of delivery: +91-9886830937 or support@amitcreations.net
- Send your order ID and a photo of the product. Missing item cases must include unboxing video.
- Seal must be intact; tampered products won't be eligible.
- Send a clear photo showing the defect/damage.
- Our team will verify and arrange return pickup within 2–4 days.
- Refunds only for products returned in original condition.
- Replacements depend on stock; if unavailable, refund will be issued.
- Customer support may call/email for verification.
- Processing charges may be deducted.
B. Cancellation Policy
- Cancel within 12 hours or before product is shipped to get full refund.
- Cancellation is not accepted after product is shipped.
- Call or email us to place a cancellation request.
- We may cancel orders for issues like pricing errors, stock unavailability, or data problems.
C. Refund Policy
- Refunds initiated only after returned items are received and verified.
- Card/Net Banking payments are refunded to original account in 48–72 hours.
- COD refunds are processed after receiving your bank details.
- If not replaced, a coupon of the same value may be provided.
- Delivery charges are non-refundable.
- No cash refunds under any circumstances.
D. Coupon Policy
- Redeem coupons at checkout. Amount is deducted from total.
- Only one coupon per order. Cannot be combined with other offers.
- Coupons are not convertible to cash.
- Coupon validity: 1 to 12 months. No extensions for expired coupons.
- Used coupons in cancelled orders are not reusable.
- Coupon may affect order tax amount.
- We reserve the right to alter any coupon policy terms anytime.
📧 For any queries, email us at support@amitcreations.net
📞 Or call us on +91-9886830937